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Peruvian Law No. 29571 · S.D. No. 011-2011-PCM

Complaints Book

Under Peru’s Consumer Protection and Defence Code, we provide this virtual Complaints Book. File your complaint or grievance here and you will receive a response within a maximum of 15 working days.

1. Consumer identification
2. Goods or service purchased

For example: T’aqrachullo Full Day tour on 14 September.

3. Details

What would you like to file?

Commitment against child exploitation

“Protégeme, Responsible Tourism” poster: in this travel agency we do not promote or permit the sexual exploitation of girls, children and teenagers, under Peruvian Law No. 29408. Report it on lines 1818 and 100.
View the full poster